Let’s take a look at a “tool in guest satisfaction”. This “No Strings Attached” certificate was given to guests that had “issues”. Undated, but includes Disney’S California Adventure so it must be from 2001 or later.
“Concern” that’s a nice way of saying complaint! So I wonder what level of complaints (and related “issues”) get you a priority entrance and what complaints only get you a soda? Hey, I just need “Elizabeth’s” extension number and department then I can complete this little form! I think I’ll use it on Superstar Limo, there’s always a massive line for that one!